Frequently Asked Questions

Need help? For assistance, please contact donorservices@charities.org or submit a support request online at www.charities.org/support.

What is the True North Colleague Fund (TNCF)?

The Baldwin Group established our True North Colleague Fund (TNCF) as a program to assist colleagues cope with unexpected financial hardships that place undue stress on our colleagues and their families. TNCF provides approved applicants with funds to help our Baldwin Group family members recover more quickly from unexpected financial hardship resulting from the impact of federally qualified, natural and other disasters and other personal hardships. 

Who is America’s Charities?

The Baldwin Group has contracted with America’s Charities, a nonprofit 501c3 organization based in Virginia, to administer and manage its True North Colleague Fund, and to provide a donation platform for colleagues to contribute to the TNCF.  America’s Charities is responsible for the management of the Fund and donation platform, including performing all reviews and decisions for all applications. To help maintain a colleague’s confidentiality, The Baldwin Group is not involved in the review of any application or appeal and has delegated its authority to America’s Charities to make decisions on all applications in its sole discretion according to the guidelines established in this policy.

Participation

How Long Can I Contribute to the TNCF?

You can donate to the TNCF anytime 24/7.

Are Colleagues Required to Participate?

Absolutely not. We are committed to helping our colleagues and providing opportunities for our colleagues to lend a hand, whether it is through Colleagues in Action, Community PTO, onsite volunteer opportunities or on your own.  We are always here if you need us – whether you are making a contribution in support of your work family or to apply for financial assistance to help you during a challenging time.

Who Can Participate?

We encourage anyone who is interested in donating to the fund to do so. Colleagues, insurance company partners, clients and friends can all participate.  Regarding applying for a grant, all colleagues, full-time, part-time and 1099s can apply.

How to Give

How Do I Donate to the TNCF?

Select the “Give” tab from the top navigation bar or click the “Donate” button. You will see the TNCF featured. Follow the prompts to complete your donation to the fund. 

Accepted Payment Methods

One-time Check Contribution: Please select check donation online. Shortly thereafter, you will receive a confirmation email summarizing your contribution. Print a copy of the email and return it along with your check to: America’s Charities, ATTN: Finance/The Baldwin Group TNCF, 14200 Park Meadow Drive, Suite 330S, Chantilly VA 20151. Please make your check payable to “America’s Charities - Fiscal Agent” and enter “The Baldwin Group TNCF” on the memo line.

One-time Credit Card Donation: Your gift will be charged to your credit card and processed immediately (1-2 business days by your credit card provider).  Please note, The Baldwin Group is covering the administrative fee to process the charge. To cancel a pledge made via credit card, you must contact your credit card provider.

Payroll Deduction Contribution: In progress.  Details to be announced soon. 

Is My Contribution Tax Deductible?

Yes, your payroll and one-time check contributions are 100 percent tax deductible. Please consult with your tax advisor for tax advice.

How Much of My Contribution Will be Donated to the The Baldwin Group TNCF?

The Baldwin Group will cover the administrative costs and therefore 100% of your contribution goes to our colleagues through the fund.

How to Apply for Assistance

How Do I Receive Financial Assistance from the TNCF?

To apply for assistance from the TNCF, click the following link and submit the application: www.charities.org/TheBaldwinGroupTrueNorth

Who is Eligible to Receive Financial Assistance from the TNCF?

The Baldwin Group and America’s Charities have established the criteria below to determine applicant eligibility for assistance from the Fund:

  • The Baldwin Group colleagues are eligible to apply for assistance as of the first of the month following their date of hire regardless of whether they are employed full-time or part time.
  • Independent contractors (1099s) may also be eligible:
    • Active Medicare 1099s are eligible to apply once they have two hundred (200) or more active policies in force through The Baldwin Group.
    • Active Non-Medicare 1099s are eligible to apply the first of the month following their sixth (6th) monthly payment from The Baldwin Group.
  • No more than one award per Qualified Event category may be granted to any individual applicant in a twelve-month (i.e. one for a Qualified Disaster, one for Personal Hardship.)
  • Colleagues and independent contractors may only submit one application per Qualifying Event category during any one hundred twenty (120) calendar day period (i.e. colleagues may submit a total of two applications in any one hundred twenty (120) calendar day One for a Qualified Disaster, one for a Personal Hardship).
  • Qualifying Events must have occurred no more than six months prior to the application Once an application for a category of a Qualifying Event is denied, an application may be submitted for a different Qualifying Event after six months from date of previous grant application denial.
  • Applicants cannot apply for the same Personal Hardship more than once.
  • Applications will be considered in light of past applications and Priority for grants is given to colleagues or independent contractors who have not received grants previously.

For more information and to apply for assistance from the The Baldwin Group TNCF, click the following link: www.charities.org/TheBaldwinGroupTrueNorth

Is my Request for Financial Assistance Confidential?

Yes.  America’s Charities has sole discretion to award grants based on the availability of funds, the extent of each applicant’s need, and the satisfactory completion of the application.  Applicants, the disposition of the request and the disbursements of funds is not shared with anyone at The Baldwin Group.   

What Type of Financial Hardships are Covered through the TNCF?

Financial Hardships are unexpected events that result in financial stress on an applicant and his/her immediate family. Below is a list of events and expenses that the Fund classifies as Financial Hardships.

  • Medical/dental/hearing/vision expenses of colleague or 1099 and/or their immediate family member due to illness or injury that is not covered by insurance or is a non-routine medical expenses (immediate family member is considered to be an applicant’s spouse/domestic partner, child, sibling, parent, grandparent, and grandchild, including stepparents, stepchildren, and stepsiblings, and adoptive and foster relationships).
  • Accident or illness of an applicant and/or immediate family member resulting in loss of work; care and resources for a critically ill immediate family member resulting in loss of
  • Death/Funeral expenses (travel/funeral costs) for spouse/partner, child or parent or other immediate family
  • Financial hardship for unexpected, unavoidable reasons beyond an individual’s control (e.g. spouse or domestic partner’s layoff, unexpected loss of income, non-routine vehicle or home repair that restricts ability of applicant to care for self and household).
  • Expenses due to military deployment or deployment of immediate family
  • Expenses incurred due to domestic or physical
  • Expenses arising from being a victim of violent
  • Expenses arising from accident not due to negligence, recklessness or intent of colleague.

For more information and to apply for assistance from the The Baldwin Group TNCF, click the following link: www.charities.org/TheBaldwinGroupTrueNorth

For general questions related to the The Baldwin Group TNCF, email TNCFquestions@Baldwin.com.

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